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soft vanilla, warm cashmere and subtle hints of amber.

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OUR COLLECTON

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About 612

a curated collection of custom scents

LET'S GO

  • PERFCT GIFTS

    Each candle is homemade in small batches and is the perfect gift, even for yourself.

  • THREE FOR ME

    Choose any three candles and receive 15% off your order

  • FREE SHIPPING

    Enjoy free shipping on domestic orders $50+

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@sixtwelvecollection

faqs

Payment Options

Credit/Debit Cards
We accept Visa, MasterCard, American Express, and Discover cards. 

Afterpay
At checkout, choose Afterpay as your payment method. You will then be redirected to the Afterpay website to register and provide payment details. If you already have an account, just log in to your account and complete your order.

PayPal
At Checkout, choose PayPal as your payment method. You will then be redirected to the PayPal site to 'Log In' or 'Register' with payment details. Review and complete your order. 

Shipping Policy

Shipping Method

Free shipping is offered on domestic orders over $75+. After your order has been placed, please allow up to 1-2 business days for processing before your order ships. You can expect it to ship within 3-7 business days.

Shipment Tracking

Once your order has been shipped, you will receive a confirmation and tracking number via email. Please note, it may take up to 1-2 business days for the tracking number. If you have not received tracking number after wait period, please email support@612collection.com 

Local Delivery (SATX Area Only)

We offer local delivery within a 15mi radius of San Antonio, Tx region-
Monday through Friday, 9am to 7pm CST

Insured Packages

Route provides protection for shipments that are lost, broken, or stolen! This service is automatically added to each order. By removing the Route Package Protection from your order, you understand that lost, broken and stolen packages cannot be replaced or refunded. Visit routeapp.io to learn more.

 

 

Return Policy

Unfortunately, at this time, we are unable to accommodate exchanges or returns.

To better assist you, please provide us with a detailed explanation of the issue you are experiencing. Additionally, include your email address, order number, and name.

E-MAIL

support@612collection.com

Our customer service hours are Monday through Friday, 9am to 6pm CST.

Order Cancellation

Please cancel within 24hrs from when your order was purchased to receive a full refund. We are unable to change or cancel any orders after it has been shipped.

Contact Us

Our customer service hours are Monday through Friday, 9am to 6pm CST.

E-MAIL

support@612collection.com

Please explain in detail the issue you may be experiencing along with your email address, order number and name so we may better assist you!

Please allow 1-2 business days for your response.